View this short video on the Joint Commission and comment on why learning about quality and performance improvement in healthcare is important to you as a consumer and healthcare student. Link: http://americaneg.vo.llnwd.net/o16/joint_commission/AWorldofDifference.mp4 The Institute of Medicine (IOM): In your post, highlight a key event over the course of the 40 years highlighted in the interactive timeline. Describe the landmark event and explain its significance to medicine. People: Discuss human factors that might either strengthen or threaten the effectiveness of a PI team. What skills or strategies do you think are important to work effectively in team? In your response, include a reference and share it with our class.