I have 3 questions that I need help in answering for a class discussion and are listed below

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View this short video on the Joint Commission and comment on why learning about quality and performance improvement in healthcare is important to you as a consumer and healthcare student.  Link: http://americaneg.vo.llnwd.net/o16/joint_commission/AWorldofDifference.mp4 The Institute of Medicine (IOM): In your post, highlight a key event over the course of the 40 years highlighted in the interactive timeline.  Describe the landmark event and explain its significance to medicine.  People: Discuss human factors that might either strengthen or threaten the effectiveness of a PI team. What skills or strategies do you think are important to work effectively in team?  In your response, include a reference and share it with our class.  

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