Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.
Review Scenario 2, “Starting Your Own Business,” in the “Making Business Decisions” section at the end of Ch. 4 of Business Driven Technology.
Respond to the following in a minimum of 175 words:
- Think about the scenario of starting your own business. What business would your start-up be?
- What three CSFs and KPIs would you use that would help measure the success of your business? Be sure that your metrics include CRM and SCM metrics to make the determination.
- Why are these metrics appropriate, and how will they indicate success to you?